Tag: information

Lost In It All

~ Sue ~ 1 Comment

Just looking at the Internet today, not searching for anything in particular, just looking. Something that I don’t do very often. I am good at commenting on everything, and putting in my two cents on whatever is going on. 

Sometimes, I think we get too much information thrown at us, mostly by the Internet. It gets a bit hard to process it all. It is also hard to distinguish what is important, particularly on social media. Twitter and Facebook have a habit of promoting the useless twaddle that fills up the gossip sites. If you like that kind of thing, it’s okay, nothing wrong with it. But how can you tell what’s important when the going-ones in I’m A Celebrity is given more promotion than the story about Parliment voting to bomb Syria? 

It just gets a bit overwhelming at times. Like information overload. The press has always had the finger pointed at it for over-hyping one story, to mask over another one. A way of attempting to pull the wool over the public’s eyes. And that made a lot of people bored with the press, and turn to sides like Twitter and Reddit for more direct news. But when companies can pay for an allocated number of retweets, how honest is what we actually see? 

That’s what I sometimes think about, and to be honest it freaks me out sometimes. There are so many different ways to get information these days, and a lot of the time, every take is slightly different. So what has been added for effect. Is that ‘first hand source’ really telling a true story. You never know. 

As good as the Internet is for finding out information about the world we live in, sometimes I think it would be easier if all the web was used for was Netflix.

An Online Life?

~ Sue ~ Leave a comment

Coming under the realisation that everything from watching TV to keeping a note what book I am reading is done online, I am trying to think if I am spending too much time online.  I guess the realisation was part of watching this video on youtube.

It is from 2009, so the issue with over saturation may be worse. In fact, the people who I know, who now use sites like Facebook, have increased since 2009.  OK, a lot of people don’t seem to use these websites that much, and use them as another way to contact friends and relatives. And there is nothing wrong with that. The services that are used, tend to be free, and are so much more appealing than paying a phone call or meeting up, where you need to buy food, coffee, etc. But the issue is, which is what is covered on many avenues both online and off it, that we get so much more information from people that we may not be of particular interest anymore.

It makes it harder to decipher what is important, so that we should care about it, and what should we be ignoring. Everything from estranged school friend’s photos from a night out and alerts about browser games to heart felt messages from a friend in need. They are all posted with the same level of importance. And with the high volume of information, would a person look into their Facebook timeline enough to get the information to help their friend?

Probably not. We just blend all the nonsense into one thing, and if it isn’t at the top of the page, we just don’t see things. So, there is truth in what the video above states about our attention span. But the one thing I do disagree with, is the dislike of reading which is lengthier than the average status update. Maybe it’s because I fell in love with the internet, through using forums and blogging sites. And that is still what I do. *shrugs* So I guess, I am part of the exception.

I use social networking A LOT. Seriously, think I am kidding, follow me on twitter. I like the fact that I have different things on different sites. A lot of things get shared on Facebook. But that is easy, because Facebook is very good at linking together with other sites, such as YouTube, GetGlue and well, WordPress. So it adds more personality, in that it shows my blog posts and what videos I like, but it is, ironically, less personal. I don’t have to access Facebook to post things, and a lot of the time, I don’t go near the place.

But then you have Smartphones, with access to all the social networks.  It makes it even easier to tweet what is on your head, and use FourSquare to show where you are. It sounds strange to most people, but to some it is great to meet people. Why? When in Blackpool over the summer, I went into a bar and checked in using FourSquare. FourSquare posted through Twitter, that I was at such and such pub. And the next thing I knew, Tanny, a girl who saw my tweet, came and introduced herself, and said that she, like me, was alone in this pub as her friends were passed out at her hotel. We had a drink, went for food. I made a friend.

Yes social networking gets bad press, but used well it can bring people together. It goes beyond function, and becomes magical. My relationship with the internet, is as well rooted as my relationship with music, which is the love of my life.

Calm before storm

~ Sue ~ Leave a comment

I am at work and I am so chilled out.  I work on the phones, for a television company (who shall remain nameless), and I have been getting technical training, so that I can help more of our customers sort out their problems, rather than transfering calls.

What happens is we get this training in a classroom, much like school, and then we spend two weeks taking nothing but technical calls. And right now, I am in the middle part, as I have just finished the training about 20 minutes ago. 🙂 So I am on the phone, for the last hour of my shift, taking my normal Customer Services calls, and to be honest, it is totally dead.  And I am really excited about starting to take tech calls tomorrow 🙂 , as in really cannot wait. I guess its just because I am trying something new, so it is always exciting. I am just happy its not billing, because I like techincal, but I cannot do billing for the life of me.

The one thing that is important with working on the phone, and even moreso with tech, is how you explain something to a customer. Which is how graphic design works, its how you communicate  the information. Its one of the things I have learnt, working for such a large company, customers only take in what they want to. So I suppose an important thing in what I do, is finding a way that all the important information will be taken in by whoever looks at it.

Because of the industry I am planning to go into, I am very big on reading the small print, but that is something I have learnt working here, as well as creating my own advertisements.  People absorb what you tell them to, and people use that power against the very people they set out to have as customers.

By not displaying information as clearly as they should, people don’t even read important things such as contracts and small print, because they are boring. They just want to watch their new tv, not sit and read through a book of terms of their contract.  As a business who serves the public, is it not important that we tell customers EVERYTHING, and not just the good bits to make a quick sale.

At the end of the day, if you are honest and upfront, a client or customer will respect you for giving them all the facts. Just because there are conditions to your free broadband, does not mean that is anyless of an offer if we tell you of the conditions.

I believe that the public should be given as much information as possible, by us, as in businesses, so that the can make the best decision. And people who withhold information, should get charged, as we need to defend the public. They have faith in who they deal with, too many people take advantage of that faith.

**sorry for rambling, but its a thought which has been in my head a long time, and I think that it is something that should be openly discussed. **